1. Introduction
This Privacy Policy explains how ScanHa collects, uses, stores, protects, and shares information when you download, access, or use the ScanHa mobile application.
By using ScanHa, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please stop using the application.
2. About ScanHa
ScanHa is a food and product guidance application that helps users check product information by scanning barcodes, viewing available product data, and accessing allergy or dietary-related guidance.
3. Information We May Collect
Depending on how you use the application, ScanHa may collect or process the following types of information:
- Account information: such as name, email address, user ID, or profile information if you create an account.
- Product and scan data: such as barcode numbers, scanned product information, submitted product details, product images, ingredients images, reviews, questions, or safety feedback.
- Device and technical data: such as device type, operating system, app version, crash logs, diagnostics, and performance information.
- Camera and photo access: if you choose to capture or upload product or ingredient images.
- Internet and usage data: such as app interactions, feature usage, and connection-related information required for app functionality.
- Notification data: such as push notification tokens used to send app notifications, where enabled.
4. How We Use Information
ScanHa may use collected information for the following purposes:
- To provide and improve barcode scanning and product information features.
- To display product, ingredient, allergen, dietary, and safety-related information.
- To allow users to submit product information, reviews, questions, or feedback.
- To manage user accounts and app access.
- To send important app notifications, updates, or user-related alerts.
- To monitor app performance, fix bugs, and improve reliability.
- To protect the app from misuse, fraud, unauthorized activity, or policy violations.
- To comply with legal, regulatory, or security obligations.
5. Medical and Allergy Disclaimer
ScanHa provides information based on available data sources, barcode scanning, user submissions, and product-related information. Product ingredients, allergen warnings, manufacturing methods, and packaging may change at any time without notice.
ScanHa does not guarantee that product information is always accurate, complete, current, or suitable for your specific health condition or dietary needs. You must always check the original product packaging before consuming or using any product.
If you have allergies, medical conditions, intolerances, or specific dietary requirements, you should consult a qualified healthcare professional. ScanHa is not a substitute for professional medical advice.
6. Sharing of Information
ScanHa does not sell personal information. However, we may share or process information in the following cases:
- Service providers: we may use third-party services for hosting, database storage, authentication, analytics, notifications, crash reporting, or app infrastructure.
- Legal requirements: we may disclose information if required by law, regulation, legal process, or government request.
- Safety and security: we may process or disclose information to protect users, prevent fraud, enforce terms, or secure the application.
- User-submitted content: information you submit publicly, such as reviews, questions, feedback, or product contributions, may be visible to other users depending on the app feature.
7. Third-Party Services
ScanHa may use third-party services such as cloud hosting, authentication, database storage, analytics, crash reporting, push notifications, or other app functionality providers.
These third-party services may collect or process data according to their own privacy policies. We encourage users to review the privacy policies of any third-party services used within or alongside the application.
8. Camera, Photos, and Uploaded Images
ScanHa may request access to your camera or photo library so you can capture or upload product images and ingredient images. These permissions are used only for app-related features that require image capture or selection.
You can manage camera and photo permissions through your device settings. If you deny these permissions, some features may not work properly.
9. Internet and Device Responsibility
Some ScanHa features require an active internet connection. ScanHa is not responsible for reduced functionality caused by internet issues, device problems, mobile data usage, or charges imposed by your service provider.
10. Data Security
We use reasonable technical and organizational measures to protect user information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information.
11. Data Retention
We retain user information only for as long as reasonably necessary to provide the application, improve our services, comply with legal obligations, resolve disputes, enforce our terms, and protect app security.
Some information may be retained in backups, logs, or records for a limited period as required for security, legal, or operational purposes.
12. Account Deletion and Data Deletion
If ScanHa allows users to create an account, users may request deletion of their account and associated personal data by contacting us using the contact details below or through any account deletion feature available inside the app.
After receiving a valid deletion request, we will take reasonable steps to delete or anonymize personal information, unless retention is required for legal, security, fraud prevention, or legitimate operational reasons.
13. User Rights and Choices
Depending on your location and applicable laws, you may have rights to access, correct, update, delete, or restrict the processing of your personal information.
You may also manage app permissions, such as camera, photo library, and notifications, through your device settings.
14. Children’s Privacy
ScanHa is not intended to knowingly collect personal information from children without appropriate consent where required by law.
If you believe that a child has provided personal information through the application, please contact us so we can take appropriate action.
15. App Changes or Termination
ScanHa may update, modify, suspend, or discontinue the application at any time. We may also update this Privacy Policy to reflect changes in the app, legal requirements, or data practices.
16. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Any updates will be posted on this page with an updated “Last Updated” date. Continued use of the application after changes means you accept the updated Privacy Policy.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: support@scanha.app
App Name: ScanHa